Protect & Care Plan
Keep your furniture and flooring looking great for years to come
Buying your new furniture or flooring is an investment in your home, so it is only natural that you will want to keep it looking good for the years to come.
However, as we all know, accidents happen. This is why, together with furniture care experts Staingard, we want to help you look after your new furniture.
Our 'Protect & Care Plan' offers 5 years cover, letting you relax and enjoy your new investment, safe in the knowledge that any spills, tears, burns, scratches, accidental damage and structural issues spoiling your furniture will be taken care of, fast.
Ask your sales person for the 'Protect & Care Plan' when you’re placing your order and your care plan will begin as soon as your furniture is delivered.
If something does happen to your new furniture, you simply call the number on your registration document to arrange a visit. A furniture care specialist will come to your home and rectify the problem, completely free of charge.
Our 'Protect & Care Plan' offers outstanding full cover for:
- Stains - wine, tea, ink, foodstuffs, oils etc.
- Accidental Damage - rips, tears, burns
- Structure - any structural fault is covered
How does the the Protect & Care Plan work?
- 'Clean, repair or replace' policy - if your furniture can't be cleaned or repaired, it'll get replaced
- Low cost - from just £13 per year
- Over 97% of claims accepted
- No call out charges, no excess charges - one simple payment upfront covers your furniture for 5 years
- Unlimited call-outs - you can make multiple claims against the Protect & Care Plan
- Simple contact proccess - typically you'll get a technician visit within 4 days
Read more about the protection offered by our 'Protect & Care Plan' by downloading the relevant Customer Information leaflet:
- Furniture - download the Customer Information leaflet here
- Carpets - download the Customer Information leaflet here
The associated IPID (Insurance Product Information Document) for each of our 'Protect & Care Plans' can be downloaded below: