Privacy Policy

What information do we collect?

We collect data from you when you register on our site or place an order with us (whether as a guest to the site or from a personally created account).

You can however visit our site anonymously at any time.

What do we use your information for?

We may use your information in the following ways:

  • To personalise your shopping experience by being able to respond to your individual requirements
  • To improve our service to you by evaluating feedback and information from you
  • To improve our customer service and technical support
  • To process transactions (your information both public and private will not be shared, sold, exchanged or given to any 3rd party company for any reason whatsoever without your consent, except for delivering the intended product or service that you have requested from us
  • To send periodic emails to include email marketing – you can unsubscribe from any marketing contact from us through the link at the bottom of the email
  • To administer a promotion, event or for our customer database

How do we protect and safeguard your personal information?

We have a variety of security measures in place to protect your personal information.

Card payments are encrypted by our secure third-party payment provider. No payment information is stored by us.

Your Consent

By using our site you consent to our Privacy Policy and Terms and conditions.

Changes to our Privacy Policy

If we decide to change or update our privacy policy, we will do so on this page.

Please contact us if you have any questions regarding our Privacy Policy.


Unsolicited E-mail Policy

Internet user privacy is of upmost importance to us and our customers. Our success depends on our ability to maintain the trust of our customers. To this end, we have two overriding policies:

Message recipient policy

Before customers can receive email messages, advertising or promotions, customers must have agreed to receive such messages, by either purchasing from us or by opting into one of our mailing lists. Any recipient may request at any time to be removed from our list, and we will comply with that request. In addition, we will thoroughly investigate any allegations made by recipients relating to unsolicited messages.

Policy against advertising our website using unsolicited email messages

We require that all e-mails promoting our business or its products are sent only to customers who have agreed to receive such messages. We prohibit any advertising of our brand and Web site using unsolicited email messages. If you feel you've been sent unsolicited emails promoting our brand or website and would like to register a complaint, please email us using our contact page. We will immediately investigate all allegations made related to unsolicited messages.

Your email address is safe with us.

  • We never sell or share your email addresses with other companies.
  • You can unsubscribe at any time.
  • We require that each e-mail message sent out from us includes an easy way for subscribers to remove themselves via an unsubscribe link.
  • If you receive a newsletter or email and decide you don't like it, simply click the unsubscribe link at the bottom of the email.
  • If you feel you've been sent unsolicited email and would like to register a complaint, please email us using our contact page.

Definition of Spam

Spam is unsolicited email sent in bulk. Any promotion, information or solicitation that is sent to a person via e-mail without their prior consent, where there is no pre-existing relationship between the sender and the recipient, is spam.


Cookies

We provide online services that are easy to use, useful and reliable. These can involve placing small amounts of information on your computer or mobile phone or other device. These include small files known as cookies. There's a link to general advice about managing cookies at the end of this page. Cookies cannot be used to identify you personally.

Below is a list of cookies that are used on this Website. You can opt out of non-essential cookies at any time by clicking this link...

Zone1 Demo Cookies

Name: PHPSESSID
Typical content: randomly generated number
Expires: when user exits browser

Name: style
Typical content: stores the user's preference to whether they wish to view products in a list or a grid
Expires: 1 year

Name: key
Typical content: randomly generated number to remember the user for their next visit
Expires: 4 weeks

Name: bkey
Typical content: randomly generated number to remember the basket contents for the customers next visit
Expires: 4 weeks

Name: recent
Typical content: stores recently viewed products for display on the customers next visist
Expires: 4 weeks

Name: facebookLike
Typical content: used for promotional offers, stores whether the customer has "liked" the website on Facebook
Expires: 4 weeks

Name: allowAllCookies
Typical content: stores the user's preference to whether they wish to allow all Cookies on this Website or not
Expires: 1 year

Google Analytics Cookies

Name: _utma
Typical content: randomly generated number
Expires: 2 years

Name: _utmb
Typical content: randomly generated number
Expires: 30 minutes

Name: _utmc
Typical content: randomly generated number
Expires: when user exits browser

Name: _utmv
Typical content: randomly generated number
Expires: 2 years

Name: _utmz
Typical content: randomly generated number and information about how the page was reached (eg directly or via a link, organic search or paid search)
Expires: 6 months

For further details on the cookies set by Google Analytics, see the link below.

Add-This Cookie

Name: _atuvc
Typical content: numeric content (e.g. 8|21) that helps you share content through social networks
Expires: 2 years

Social networking websites

Social networking websites may place cookies on your computer. Social bookmarks are a way of saving links to web pages that interest you, and sharing those links with other people. You should read their respective privacy policies carefully to find out what happens to any data that these services collect when you use them.

More about Cookies

For more information about how to manage your cookies, visit aboutcookies.org.


Fairway Furniture is the trading name of Harding & Sons Ltd.

Fairway Furniture ("Fairway Furniture", "we" or "us") is committed to protecting your privacy and takes all reasonable steps to ensure details gathered are protected.

Set out below is our Privacy Policy which explains how we use any information collected about you, how you can instruct us if you prefer to limit the use we may make of that information and what procedures we have in place to safeguard your privacy.


The information we collect & how we use it

When you register with us through this website, we need to obtain your name, postal address and e-mail address.

This information is used to allow us to communicate with you about our products and promotions, such as special offers for website visitors and our regular email newsletters.

In order to purchase on the website, we need to know your name, postal address, e-mail address, telephone number, and, if you are paying by card, your debit or credit card number and expiry date.

If you would rather not receive electronic and postal information from us, please send an e-mail message to enquiries@fairwayfurniture.co.uk with a subject line of ‘Remove Details’.


Your consent

By submitting information about yourself, you consent to the use of that information as set out in this Privacy Policy. If we change our Privacy Policy we will post the changes on this section of the website. Your continued use of the Fairway Furniture website constitutes your agreement to any such changes as posted.


How we protect your information

Information you provide to us remains confidential – we do not disclose your details to any third parties. Fairway Furniture has internal controls relating to the access, storage and disclosure of your information and we fully comply with all applicable UK data protection law and regulation.


‘Cookies’ (no, not the type you eat!)

Cookies are small text files stored on your personal computer when you visit certain web pages. They do not store your personal information and do not identify you in any way.

If you do not want your computer to accept cookies from our website, or you want to delete any cookies that are already on your computer, please refer to the instructions for your operating system and web browser to locate the file or directory that stores cookies in order to delete them or to disable your personal computer from accepting them.

You have the right, under applicable UK data protection law, to request at any time a copy of the personal data we hold on you.

If any of the information that you have provided to us changes, for example if you change your e-mail or postal address, or if you wish to cancel your registration for services you have signed up to, please let us know the correct details by contacting us by fax, phone or e-mail.


How to contact us

As always, Fairway Furniture welcomes all feedback. If you have any comments on this website, one of our stores or any other matter, please contact us. Details of how to get in touch can be found on our Contact Us page.